How to cancel your gym membership at 5 popular chains (2024)

Signing up for a gym membership is easy. You walk in, talk to an employee, sign a contract and voilà: Near-instant access to loads of workout equipment and other gym perks. When it comes to canceling that gym contract? Well, that's more advanced. Whether you're moving or just don't go often enough, the steps you need to take can be more challenging than leg day — ouch.

Popular gyms including Anytime Fitness and Planet Fitness generally don't allow you to cancel your membership online, even though you can sign up on their websites. Instead, you have to make a phone call or go to the gym to close your account — likely so they can talk you into keeping your contract a bit longer.

Here's how to get out of a gym membership at five popular chains. If your gym isn't listed, we recommend calling your local club for its cancellation policy.

How to cancel a gym membership at Anytime Fitness

Each Anytime Fitness location has its own cancellation policy since each club is independently owned. The membership agreement you signed when joining should have all the information you need on how to cancel, including any applicable cancellation fees. There's no way to cancel your membership online, so you'll need to either call the gym or visit in person.

A contract posted by a frustrated Reddit user who was a member of an Anytime Fitness gym said the account needs to be current before you can cancel. It also said a member "may cancel for any reason during the initial agreement term by paying a $250.00 early termination fee with a 30-day written notice hand delivered to a manager or team member at the club." However, the policy at your club might be different, so read your contract.

How to cancel a gym membership at Planet Fitness

Much like with Anytime Fitness, Planet Fitness cancellation policies vary by location. The chain recommends contacting your local gym to get the correct policy.

Planet Fitness notes that for most locations, you can visit your home club in person to cancel your membership or send a written notice by mail requesting to cancel. However, you may be eligible to cancel your membership online, depending on your membership type and the location of your home gym. We recommend calling your local gym to find out what exactly you need to do.

Also note that if your Planet Fitness membership has a minimum term (for instance, 12 months) and you cancel your membership before that term ends, you'll be required to pay a $58 buyout fee.

How to cancel a gym membership at Gold's Gym

The process to cancel your Gold's Gym membership varies depending on your location. You'll have to either contact your gym via phone or email, or go in person to cancel. If you're a member of Gold's Gym Camas, Vancouver Mall, Vancouver Hazel Dell, Tigard, Kirkland or Woodinville (all in Washington state), you can cancel online.

Note that many of the gym's locations require a 30-day written notice to cancel. Also, if you cancel during the term you signed up for, you may have to pay an early cancellation fee unless you can provide proof that you're moving more than 25 miles away or have a doctor's note saying you're unable to work out.

How to cancel your gym membership at 5 popular chains (1)

How to cancel a gym membership at LA Fitness

If you're an LA Fitness member, there are multiple ways to cancel your month-to-month membership.

If you cancel by mail, you'll need to print out the cancellation form available in your online account (you can also send in a written cancellation notice). Then, mail the form to P.O. Box 54170, Irvine, CA 92619.

You can also cancel in person by bringing either the cancellation form or a written notice of cancellation to the operations manager at your nearest club. Request a receipt that will serve as proof of cancellation.

Depending on your state, you may be able to cancel by email or online through your account portal. Check your membership agreement or call the club to see whether this option is available.

If you signed up for a membership or personal training sessions with an initial term of three months or more and want to cancel before the end of that term, you may have to pay a termination fee.

How to cancel a gym membership at 24 Hour Fitness

There are a few ways to cancel your 24 Hour Fitness membership. You can call 866-308-8179, call your local club or submit this online form to cancel. Note that if you have any add-on memberships, you'll also need to cancel those when you cancel your main account. Otherwise, you'll still accrue charges.

If you cancel before your commitment period is up, you may have to pay a cancellation fee. If your commitment period has ended, future monthly charges will stop.

Check your membership agreement for an explanation of your specific cancellation rights.

How to cancel a gym membership online

Unfortunately, canceling your gym membership online isn't always an option. But that could change with the Federal Trade Commission's proposed click-to-cancel rule. The new rule, if approved, will make it easier for you to cancel your recurring memberships and subscriptions.

"The proposed rule would require that companies make it as easy to cancel a subscription as it is to sign up for one," FTC Chair Lina Khan said in a statement. For instance, if you're able to sign up for a gym membership online, you should also be able to cancel it online.

California has already been implementing this rule. So if you live in the Golden State, you may have the option to cancel your membership online if you signed up online.

How to cancel a gym membership over the phone

Most gyms will allow you to cancel your membership over the phone, or at least give you instructions on how to cancel. If you're ready to end your contract but don't have time to visit the gym, simply call your local club.

Be prepared to say why you're leaving and whether you'd stay for a (likely temporary) lower rate. Have your debit or credit card handy in case you're required to pay a termination fee.

While you may be canceling your gym membership, it's important to stay active. Check out how exercise can impact your mental health and how working out impacts your life.

How to cancel your gym membership at 5 popular chains (2024)

FAQs

How to cancel your gym membership at 5 popular chains? ›

The membership agreement you signed when joining should have all the information you need on how to cancel, including any applicable cancellation fees. There's no way to cancel your membership online, so you'll need to either call the gym or visit in person.

What is the easiest way to cancel a gym membership? ›

The best way to cancel your gym membership typically involves reviewing your contract terms for cancellation policies, notifying the gym in writing, and following their specific cancellation procedures, such as filling out a cancellation form or sending a certified letter.

How do I cancel one gym membership? ›

Should you decide to cancel your membership you undertake to notify OneGym by email stating the reason for your decision. You must give a minimum of 30 days notice to stop the next scheduled Direct Debit payment.

How do I say I want to cancel my gym membership? ›

"I am writing to inform you that I intend to [cancel or not renew] my gym membership on [enter date]." "I wish to [cancel or not renew] my membership because [enter reason(s)]." "Under the terms of my contract, I need to [cancel or renew] my membership within [enter time limit].

How do I cancel my gym membership at the gym? ›

After the 14-day cancellation period you may terminate your Membership at any time by cancelling your direct debit mandate with your bank, or by contacting our member service team if you pay via recurring card payment.

Why don t gyms let you cancel membership? ›

Remember, gyms have very high fixed costs, especially rent. Yet members don't make frequent purchases like a store. To profit, gyms squeeze long commitments and upfront fees from members. Difficult cancellation keeps the revenue flowing from non-active members.

What is a good excuse to cancel gym membership? ›

Your gym should let you cancel your contract if you've had a change in circ*mstances that means you can't afford the monthly payments. It would have to be something significant, eg you've lost your job or suddenly found yourself in a lot of debt. You'll need evidence to prove this to your gym.

How do I stop recurring gym payments? ›

The best way to stop these payments is to first cancel your subscription with the company directly by requesting a cancellation via email or phone. If this doesn't work, you should contact your bank or card company online or by phone to cancel the payment.

How do I cancel unwanted memberships? ›

Identify all your subscriptions. Check your credit card statements for recurring payments. One easy way to do this is use a subscription tracking tool, such as Rocket Money or OneMain Trim, which finds and then helps you cancel subscriptions you no longer want.

Can we cancel gym membership? ›

Short answer is yes. Read your membership contract carefully as cancellation rules vary from club to club. A written notice to cancel is frequently required with very specific deadlines and delivery address like a corporate gym chain office instead of a branch club front desk attendant.

How do I politely cancel a membership? ›

How To Write A Cancellation Email (9 Steps)
  1. Step 1: Start with a Clear Subject Line. ...
  2. Step 2: Greet the Recipient. ...
  3. Step 3: State the Cancellation at the Beginning. ...
  4. Step 4: Provide a Reason for the Cancellation (If Appropriate) ...
  5. Step 5: Express Your Regret. ...
  6. Step 6: Mention Any Next Steps or Alternatives.

What happens if you stop paying a gym membership? ›

Like all contracts, gym membership contracts create a binding agreement between you and the gym, which lasts until the contract ends. The gym might be able to sue you to collect its membership fees if you stop paying before you are legally allowed to.

Can I cancel a gym membership via email? ›

Chapter 702 of the Occupations Code requires a mailed written notice to cancel a contract, does not mandate that gyms make cancellations available via the Internet, and allows for gyms to wait up to 30 days to issue a refund.

How do I write a notice to cancel my gym membership? ›

Dear [Recipient's Name], I am writing to formally request the cancellation of my gym membership at [Gym Club Name]. My membership number is [Membership Number], and the contract was signed on [Contract Start Date]. [In this paragraph, briefly explain your reason for cancellation.

Can I cancel my gym company membership? ›

You may terminate your membership at any time by notifying us via email at support@gymcompany.co.za or by calling us on 0800 333 333 or by visiting any Gym Company branch and informing one of our staff members that you wish to terminate your membership.

Why do gyms require 30 day notice? ›

The gym doesn't know at the time of cancellation where exactly you are in the billing cycle VS your time in membership. Basically you may owe them money for gym time used or you may not, so to cover their bases they install a 30 day policy. This ensures every canceling member is paid up and the gym receives its money.

How do I leave my gym contract early? ›

If you find that you need to terminate the contract early, check the contract to see if it covers your circ*mstances. Does it, for example, specify what happens if you are unwell or lose your job? If it does not, then you have good grounds for a discussion with your gym to try to reach an agreement.

Does cancelling gym membership affect your credit? ›

Absolutely! It's important to know that even if you signed up for a gym membership without a contract and never actually went, not paying the monthly charge can still lead to serious consequences. The gym might send your unpaid bill to a collections agency, and that can impact your credit score.

Why are people leaving Planet Fitness? ›

Planet Fitness's policy allows gym members to use the locker room associated with their gender identity. But this policy has led to a few high-profile cases of women feeling uncomfortable in Planet Fitness women's locker rooms, and some women and children have reported abuse and sexual harassment at the facilities.

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